How to Love Your Farm Store Employees


The Domestication of Cattle CaitLet's face it — as a hobby or small farmer, you may spend an excessive amount of currency at the local big-box farm supply store. I know I do, and I work at one! We do work very hard at the store to make your experience a positive one, and to provide as much education and information as possible. Here are some good tips to think about to help us make your shopping experience smooth and pleasant:

1. Tags up!

To get you through the line and out the door in a timely manner, it helps immensely to arrange bags so that the tags are visible. We can scan, scan, scan, and you're on your way. If there are five 50lb feed bags piled haphazardly in your cart, it takes time and muscle to pull each one out, neither of which I have a lot of. Need help loading the cart? Grab someone off of the sales floor and ask for help, it's our job!

Add to this that it helps if your item has a tag. If it doesn't have a tag or scannable code, take a picture of the shelf label or sign on the pallet. One example of this is if you want to buy a bag of feed, but there's no tag on the bag. We have four kinds of rabbit feed in an identical bag. If the tag isn't on it, I don't know what it is either, and I can't choose at random which one it is. (See: Inventory)

2. I'm the cashier and can't fix that.

There are certain situations where things go awry — someone sold you the wrong part to your garden tractor, you got a bad batch of feed, or you don't get enough coupons in the mail. I can absolutely point you in the right direction, but sometimes I'm not authorized to fix that particular problem. Please don't yell at me. I'm helping to my best ability.

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